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Business transportation

Private cross-border business travel

Arrange a private transfer between Ontario and the Detroit area for a meeting, client visit or supplier appointment. Start with the required arrival time and exact entrance, then include the stops and return plans that make up the day.

Free to request · No payment required

  • Meeting-led itineraries
  • Private vehicle for your party
  • Multi-stop requests
Black Cadillac Escalade ESV with a Metro Elite Transfer plate outside an office entrance, with a business traveller in the background

The service at a glance

An individual business visit, planned door to door.

Use this service for a client meeting, supplier visit, conference or one-off working day across the border. Give dispatch the actual visitor entrance and arrival deadline, then decide whether you need a direct transfer, several stops or a vehicle retained between appointments.

Get a trip quote
Primary purpose
A specific business itinerary
Destination detail
Reception or visitor gateA business park or corporate mailing address may not be the guest entrance.
Time at the destination
Transfer, waiting or hourly useState which arrangement you need before the estimate is reviewed.

Your reason to travel

Match the journey to the visit.

Use the address and access instructions your host gives visitors.

Client meetings and hotel departures

Specify the hotel's vehicle entrance and the meeting address. A downtown district or company name alone may lead to the wrong building or reception.

Supplier and plant visits

Send the visitor gate and check-in instructions when available. Build reception or security time into the arrival deadline instead of treating the meeting start as the vehicle arrival time.

Time between meetings

Make each stop part of the request.

A one-way transfer, several stops and a vehicle retained during a meeting are different transport arrangements.

Additional stops

List every planned stop and the order you expect to travel. Passenger changes or equipment collected along the way can affect the vehicle and estimate.

Waiting or a separate return

Explain whether you need the vehicle during the visit or only another pickup later. Dispatch confirms availability and terms; an outbound booking does not include unrestricted waiting.

Before the journey

Keep the border and booking clear.

Professional travel still requires individual entry preparation and a confirmed trip.

Purpose and documents

Each traveller should check entry requirements for their citizenship, status and intended business activity. A transport reservation is not entry permission or work authorization.

Border preparation guide

Company coordination

For repeat travel, several employees or specific invoice requirements, share the company contact and discuss arrangements with dispatch.

Corporate travel coordination

For this kind of journey

Protect the meeting—not just the pickup time.

The transport brief should describe when you need to be ready to work.

Include reception and access time

If your host requires a visitor pass, escort or security check, treat that as part of the arrival plan. Ask for the correct visitor gate and a host contact before setting the pickup request.

Do not equate a visit with work permission

Official visitor guidance distinguishes permitted activities from activities requiring other authorisation. Check your own circumstances before travel; dispatch can plan the vehicle but cannot approve your business activity at the border.

Example: an Ontario client visit in Detroit

  • Request pickup at the hotel entrance with the host's visitor address and reception deadline.
  • Add a second meeting and lunch stop only if they are part of the requested itinerary.
  • Confirm a return transfer or an hourly arrangement before assuming a vehicle is retained during the meetings.

Illustrative itinerary, not a completed customer trip. Dispatch confirms the actual schedule, vehicle and availability.

Compare the whole journey

Does the car need to stay with you?

A direct ride is simpler than a full-day arrangement when only one transfer is needed.

Point-to-point transfer

A hotel-to-office trip or one destination with no vehicle needed during the visit.

Book any later pickup separately, including its exact address.

Multi-stop itinerary

Known appointments at several locations.

Provide the stop order, expected dwell time and whether passengers change.

Corporate coordination

Several employees, repeated dates or company billing requirements.

Use the corporate service to review the wider travel arrangement.

Vehicle fit & transparent estimates

The right vehicle.
The complete trip.

Your cross-border business car service estimate is in U.S. dollars (USD). Compare the amount for your whole party, luggage and itinerary—not a single shared-shuttle seat or a different destination.

Find the right vehicle space

Sedan

For solo travellers, couples and smaller parties with a lighter luggage load.

Cadillac CT6 rear trunk illustration: two large suitcases laid flat with two smaller carry-ons above them.
Cadillac CT6 rear trunk illustration with two large suitcases lying flat side by side.
Passengers
Up to 43 recommended for comfort4 may feel snug
Luggage
4 bags2 large suitcases + 2 carry-ons

SUV

More room for a larger party and checked luggage. Seating depends on the vehicle configuration.

Cadillac Escalade ESV rear cargo illustration with six upright large suitcases behind upright passenger seats.
Cadillac Escalade ESV rear cargo illustration with eight standard carry-ons packed flat in two layers behind upright passenger seats.
Passengers
6–76 with captain’s seats7 with bench seating
Luggage
6 large suitcasesor 8 carry-ons

Sprinter

For larger parties travelling together, with space for checked suitcases and carry-ons.

2026 Mercedes-Benz Sprinter Passenger Van rear cargo illustration with open rear doors, upright passenger seating and an empty cargo floor.
Passengers
Up to 1413 rear passengers1 front passenger
Luggage
14 large suitcasesplus 14 carry-onsDispatch confirms bag sizes and vehicle configuration.

One large suitcase + one carry-on per passenger

A different luggage mix? Share the bag counts and sizes with dispatch for a fit check, including child seats or oversized items. Sedan and SUV layouts are alternatives, not combined loads. The Sprinter guide shows large suitcases and carry-ons together; dispatch confirms bag sizes and vehicle configuration. The pictured model is not a guaranteed assignment.

Estimates for named journeys.

One way, per vehicle—not per passenger. All amounts in USD.

These examples apply only to the journeys named below—not every trip covered by this service. Other origins, destinations, hourly work and ongoing contracts need a trip-specific estimate.

DTW → Windsor

Airport arrival transfer to a Windsor address.

Sedan
$124.99–$199estimated · USD
SUV
$149–$229.99estimated · USD

DTW → Toronto

Airport arrival transfer to Toronto, not Pearson Airport.

Sedan
$499–$799estimated · USD
SUV
$599–$999estimated · USD

These are planning estimates, not guaranteed fares. Exact addresses, travel date, stops and availability can put your quote outside these ranges. Multiple SUV models are available; dispatch confirms the assigned vehicle. Each return leg and any different destination needs its own estimate.

Applicable cross-border fees, taxes, fuel surcharges and airport fees are included. Exact addresses, date, vehicle, stops and availability determine your trip-specific estimate. Confirm gratuity, child-seat charges and any changes outside the agreed itinerary with dispatch.

The request is free. Final fare confirmation usually takes 1–2 hours and can take up to 24 hours. An online estimate is not a confirmed reservation. For near-term travel, call to check availability; otherwise we recommend requesting at least 24 hours ahead.

Free request · No payment required

Include the stops and the return.

Add extra pickup or destination addresses using Add a stop. Tell dispatch how long each stop may take. Use the return-trip prompt later in the booking flow for the second leg; each date, address and pickup plan needs confirmation.

A return transfer and a vehicle staying with you are different arrangements. For several appointments, ask whether separate transfers or Hourly / As Directed better fits the itinerary. See how estimates and confirmation work →

Included pickup waiting time.

Scheduled address pickup
15 minutes free from the scheduled pickup time.
Domestic airport arrival
30 minutes free from the flight's landing time.
International airport arrival
60 minutes free from the flight's landing time.

We track arriving flights. Keep dispatch informed about delayed baggage or arrival formalities and confirm additional waiting charges beyond these allowances.

Changes, cancellations & flight disruption.

Cancel at least 24 hours before the scheduled departure for free cancellation and a full refund. Cancellations within 24 hours and no-shows are non-refundable.

If your flight is cancelled, we offer free rescheduling. Contact dispatch with the replacement flight details to arrange your new pickup; a changed flight should not be left as an unreported no-show.

Normal crossing included. Traveller holds are different.

The normal border crossing is included. If a traveller-related issue causes a border hold, waiting is charged at USD $2.00 per minute until the traveller is released. This is different from the normal border queue or the airport pickup allowance.

Prepare the correct documents for each passenger and clarify any travel-status questions with the relevant authorities before departure. A transport reservation cannot guarantee entry or release time.

Before you book

A little planning. A clearer journey.

Practical answers for your trip. Dispatch can help with details specific to your schedule and party.

Ask dispatch a question
Can I visit more than one business on the trip?

Yes, include the addresses, order of stops and expected visit durations in the request. Dispatch reviews the complete itinerary and confirms the arrangement rather than treating extra stops as automatically included.

Will the vehicle wait during my meeting?

Only when waiting has been requested and confirmed. Tell dispatch whether you want waiting time, an hourly arrangement or a separate return transfer; they are not interchangeable.

Can you plan around an early meeting?

Provide the required arrival and check-in time along with the departure address. Dispatch reviews availability and timing, allowing for variable traffic and border processing without guaranteeing an exact crossing time.

What if our company needs ongoing travel?

Use corporate transportation to discuss repeat schedules, travel coordination and billing requirements. A one-off business request does not automatically establish a recurring schedule or company account.

Your next journey

Let’s plan your private ride.

Share your route, date, passengers and luggage. Review the estimate, then confirm availability and final trip details with dispatch.